24/7/365 Remote Hands Support
When you partner with ColoCrossing, you not only get the benefits of our world class infrastructure, you also get our dedicated, experienced technicians. Think of our team as an extension of your own IT department. When you elect to use our Remote Hands services you can trust that your equipment will be treated like our own. No matter the time of day, our professional technicians are available to service any needs you may have, giving you increased peace of mind, knowing that your mission-critical systems will always be accessible and secure.
fast human response
24/7 on-site support
shipment handling
quick diagnosis and turnaround
Remote Hands Partner
Parts Swap
Hardware will need to be changed out from time to time and rather than sending a member of your own team to handle a swap, you can rely on our Remote Hands to handle such an occasion.
Software Debugging
Allow your internal team to focus on more important tasks while our experts handle any software bugs. We have a team of highly trained developers that can handle an array of problems for you remotely.
Server Deployment
There's no need to send a member of your own team to deploy new servers. Our Remote Hands team will handle that for you whether you're sending your own equipment or you're renting one of our servers.
Cost Savings
Imagine the amount of time and money you'll save when you utilize our Remote Hands technicians to perform routine tasks rather than sending your own staff to complete such tasks.
Looking for More?
Managed Services
Managed hosting, disaster recovery, datacenter migration, DDoS mitigation, and much more
Solutions
Catering network solutions for web/VPS hosting, government, healthcare, eCommerce, and much more